Last updated: January 2026 | This policy applies to all km788 members and visitors accessing the platform at km788.pro.
Your Privacy Matters to km788: km788 is committed to protecting the personal data of every member who registers and plays on our platform. This Privacy Policy explains in clear, plain language what data we collect, how we use it, who we share it with, and what rights you have over your own information. Please read this policy carefully. By creating a km788 account or continuing to use the platform, you acknowledge that you have read and understood the practices described here.
The following terms are used throughout this Privacy Policy with the meanings set out below:
km788 collects only the data that is necessary to deliver a safe, functional, and legally compliant service to our members across Indonesia. The categories of Personal Data we collect are described in the table below:
| Category | Examples | When Collected |
|---|---|---|
| Registration Data | Full name, email address, mobile number, date of birth, preferred currency (IDR) | At account creation |
| Identity Documents (KYC) | KTP (Indonesian National ID), passport, driving licence (SIM), proof of address | Before first withdrawal or when requested |
| Financial Data | Bank account name and number (BCA, BRI, BNI, Mandiri, CIMB Niaga, Bank Permata), e-wallet accounts (OVO, DANA, GoPay, ShopeePay, LinkAja), transaction history | At deposit/withdrawal initiation |
| Usage Data | Pages visited, games played, bet history, session duration, login timestamps | Continuously during platform use |
| Device & Technical Data | IP address, browser type, operating system, device model, screen resolution | Automatically on each visit |
| Communications Data | Live chat transcripts, support email correspondence, feedback submissions | When you contact km788 support |
| Responsible Gaming Data | Deposit limits set, self-exclusion requests, cool-off periods activated | When tools are used via account dashboard |
km788 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless it is directly relevant to a responsible gaming or self-exclusion request and you have voluntarily provided it.
km788 collects Personal Data through the following channels:
km788 processes your Personal Data only for specific, legitimate purposes. We do not use your data for any purpose that is incompatible with those listed below:
km788 processes your Personal Data on one or more of the following legal bases, depending on the specific processing activity:
km788 retains your Personal Data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The retention periods below are indicative guidelines:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account and registration data | Duration of account + 5 years after closure | Contractual record, AML compliance |
| KYC documents | 5 years from submission date | AML / regulatory obligation |
| Transaction records | 5 years from transaction date | Financial record-keeping, dispute resolution |
| Communications data | 2 years from last interaction | Support quality assurance, dispute evidence |
| Technical / device data | 12 months from collection | Security monitoring, fraud detection |
| Marketing consent records | Until consent is withdrawn + 1 year | Proof of consent for compliance |
After the applicable retention period expires, km788 will securely delete or anonymise your Personal Data so that it can no longer be used to identify you. Anonymised, aggregated data may be retained indefinitely for statistical and analytical purposes.
km788 does not sell, rent, or trade your Personal Data to any third party for their own commercial marketing purposes. We share your data only in the limited circumstances set out below:
km788 works with carefully selected third-party service providers who process data on our behalf under strict contractual obligations. These include:
km788 may disclose your Personal Data to law enforcement agencies, regulatory authorities, or courts where we are legally required to do so, including in response to a valid court order, subpoena, or legal process. km788 will, wherever permitted by law, notify the affected Member of any such disclosure request prior to responding.
In the event of a merger, acquisition, or sale of all or part of km788's business, your Personal Data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and of any material change to the way your data is handled as a result.
Important: km788 will never disclose your full bank account credentials, KTP number, or passport details to any party other than those directly involved in KYC verification or a legally mandated disclosure process.
km788 implements a comprehensive set of technical and organisational security measures to protect your Personal Data against unauthorised access, accidental loss, destruction, or disclosure. Our security framework includes:
Your Role in Security: km788 strongly recommends that all Members choose a strong, unique password for their km788 account, enable 2FA via account settings, and never share their login credentials with any third party. km788 support staff will never ask for your password.
km788 uses cookies and similar tracking technologies to provide a functional, personalised, and secure experience on our platform. The types of cookies we use are described below:
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Essential / Strictly Necessary | Maintain your login session, store security tokens, enable the cashier and game launch functionality | No — required for the platform to function |
| Functional / Preference | Remember your language setting, preferred sports markets, and display preferences | Yes — disabling may reduce personalisation |
| Analytics | Measure page views, session duration, and feature usage to improve the km788 platform (aggregated, anonymised data only) | Yes — opting out does not affect platform access |
| Security | Detect suspicious login attempts, identify devices across sessions for fraud prevention | No — required for account security |
You can manage your cookie preferences through your browser settings. Note that disabling essential or security cookies will impair your ability to use the km788 platform. Most modern browsers allow you to view, delete, and block cookies via the browser's privacy or settings menu. For guidance, refer to the help documentation of your specific browser.
As a km788 Member, you have the following rights in relation to your Personal Data. To exercise any of these rights, please contact km788 support via live chat or by emailing [email protected]. km788 will respond to all valid requests within 30 days of receipt.
Identity Verification for Rights Requests: To protect your privacy, km788 may ask you to verify your identity before processing a data rights request. This is to ensure that Personal Data is not disclosed to or deleted on behalf of an unauthorised party.
km788 operates a strict minimum age policy. The platform is intended exclusively for adults who are 21 years of age or older. km788 does not knowingly collect Personal Data from individuals under the age of 21. All Members are required to confirm at registration that they meet this age requirement, and the km788 KYC process includes date-of-birth verification against official government-issued identity documents.
If km788 discovers or is notified that a Member is under the age of 21, the account will be immediately suspended, all pending withdrawals frozen pending investigation, and any bonus winnings accumulated during the period of underage use will be voided. KYC documents collected in connection with the underage account will be retained only as long as necessary to complete the investigation and will thereafter be securely deleted.
If you are aware of a minor accessing km788, please contact our support team immediately at [email protected] or via live chat. km788 takes underage gambling extremely seriously and will act on all credible reports without delay.
The km788 platform integrates with a number of third-party services to deliver its full product offering. When you interact with a third-party service through the km788 platform — such as launching a game from Pragmatic Play, Evolution Gaming, or Spribe, or initiating a payment via OVO or GoPay — that third party's own privacy policy will govern the processing of any data they collect directly from you during that interaction.
km788 carefully evaluates all third-party providers before integration and requires all providers to maintain data security and privacy standards consistent with those described in this policy. However, km788 is not responsible for the privacy practices of third-party providers acting outside the scope of their contractual engagement with km788. We encourage you to review the privacy policies of any third-party providers whose services you access through the km788 platform.
The km788 website does not contain links to external third-party websites beyond those required for game and payment functionality. km788 is not responsible for the content or privacy practices of any external sites.
km788 reserves the right to update or revise this Privacy Policy at any time to reflect changes in applicable law, our data processing practices, or the features and services available on the platform. When we make material changes to this policy, we will notify registered Members by email to their registered address and/or by displaying a prominent notice on the km788 platform for a reasonable period prior to the changes taking effect.
The "Last updated" date at the top of this page will always reflect the date of the most recent revision. We encourage you to review this Privacy Policy periodically to stay informed about how km788 is protecting your data. Your continued use of the km788 platform after any revision takes effect constitutes your acknowledgement of the updated policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way km788 processes your Personal Data, please contact our Privacy & Data team through any of the following channels:
km788 aims to acknowledge all privacy-related enquiries within 24 hours and to provide a substantive response or resolution within 30 calendar days of receipt. For responsible gaming concerns or self-exclusion requests, please also visit our Responsible Gaming page for dedicated guidance and tools.
Our multi-layered approach to data protection ensures your personal information is handled with the highest standards of security and transparency.
Every data exchange between your device and km788's servers is protected by 256-bit TLS encryption — the same standard trusted by Indonesia's major banks including BCA, BRI, and Mandiri. Your credentials, financial details, and personal information are never transmitted in plain text.
km788's identity verification process confirms that every member is a real individual aged 21 or older before any withdrawal is processed. KYC documents — including KTP, passport, and SIM — are stored in encrypted form and handled only by authorised compliance personnel.
km788 will never sell, rent, or trade your personal data to third parties for their commercial marketing purposes. Data sharing is limited strictly to service providers who need it to deliver the km788 experience — and all of them are bound by robust data processing agreements.
You have the right to access, correct, export, restrict, or delete the personal data km788 holds about you. Submit a data rights request at any time via live chat or email to [email protected] and our team will respond within 30 calendar days.
km788 uses only the cookies required to operate the platform securely and deliver a personalised experience. Analytics cookies are anonymised and aggregated. You can manage non-essential cookies via your browser settings at any time without losing access to core platform features.
Our Indonesian-speaking support team is available around the clock — across WIB, WITA, and WIT time zones — to handle any privacy concern, data rights request, or security enquiry. We cover all major Indonesian public holidays including Idul Fitri and Ramadhan, with no gaps in coverage.
Now that you understand how km788 protects your data, explore our full range of games and sports markets — with complete peace of mind.
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